Pay attention to the new rules for packing parcels for Plus, Direct consolidations, FedEx, UPS, DPD deliveries. To ensure that your parcels are scanned faster and do not require manual processing by postal employees (and thus reach your customers faster and do not require additional fees for their processing), please follow the simple packaging requirements of the postal service: ● Do not wrap parcels with film, stretch film, or kraft paper (only the goods inside the parcel can be wrapped with protective film). Only cardboard boxes are allowed for shipping.● Do not cover the entire parcel with tape.Replace tubes with square or triangular packaging. Tubed shipments (if they are not boxed, they are flat-sided) are available from the freight departments. Triangular and rectangular boxes can be shipped from any Nova Poshta branch.● Do not pack in wooden, plastic, metal, plywood or chipboard boxes, or wrap with kraft paper or bubble wrap. The rules of the postal service allow you to- send a courier package and tape it in several places (but not completely!);- wrap the parcel with tape only in a few places so that the parcel keeps its shape;- wrap the goods inside the cardboard box with a film/bag;- put cardboard boxes in a courier package for parcels up to 2 kg of physical or volumetric weight. Please follow these rules, as scanning the dimensions of the parcel becomes significantly more difficult (and sometimes impossible) due to the fact that the protective film (or tape that wraps the entire parcel) "reflects" the laser beam on the scanning equipment. If the packaging does not meet the requirements, the carrier may charge a fine of $19 to $45, depending on the carrier. In this case, the funds will be deducted from your account. If the parcel arrives at the warehouse in Kyiv without complying with the packaging rules (namely, untreated wood or a box made of plywood, chipboard, etc.), we will be forced to repackage it in accordance with the rules in the approved material. In order to avoid future fines from the postal service, please follow the rules of parcel packaging. If you do not comply with these requirements in the future, our employees will charge a fee of $10 per parcel for additional packaging. You can find more detailed information on packaging in the article below, or contact us for advice. See the photos in the gallery for examples of proper packaging:
And this is how the tube packaging can be placed in a box:
Important: Parcels sent by UPS SurePost or UPS Ground (usually weighing more than 450 grams) must be at least 4 cm thick.