WHAT DOCUMENTS ARE REQUIRED FOR SENDING?
To send a FedEx parcel, you must pack the goods in a parcel and seal it. Then you need to stick the barcode you received in the section "Sent parcels/Express/Documents" on the parcel.
Print the invoice in one copy and attach it to the shipment in a transparent plastic envelope (file). If the system generated a TCCA form, also print it out, fill it out, and put it in the same envelope with the invoice. Secure the transparent envelope with the documents on the side of the shipment with transparent tape so that it does not interfere with the address label and can be easily opened when passing through customs.
If the system does not generate a TSCA form, you do not need to attach it. If customs requires additional documents, we will notify you.
MAXIMUM PARCEL SIZE AND WEIGHT?
- length + girth should not exceed 330 cm (length + 2 widths + 2 heights), with a maximum length of 274 cm.
- maximum weight - 68 kg of estimated weight (total weight of all goods in the parcel).
Please note! Measure the size on the package at the points that protrude the most. If the size is incorrect, the USPS will not let parcels with incorrect dimensions through, will postpone them, and then they will need to be searched for.
COST OF DELIVERY
Low FedEx shipping rates are subsidized by our company (as well as many free WB services), and therefore are exclusive to our customers.
The shipping amount can be calculated on the shipping calculator.
HOW TO PAY FOR DELIVERY
Payment for delivery is deducted from your account immediately upon formation in your personal account, in USD at the NBU rate. You can top up your account via the PayPal or Payoneer payment system.
COUNTRIES OF DELIVERY
USA, Australia, England, Canada, EU, Switzerland, Japan, South Korea, 100+ countries.
Delivery to P.O. box/APO/FPO/DPO/US Territories is not possible.
MAXIMUM INVESTMENT VALUE
$2500 - for the United States,
$1500 - for other countries (except for the European Union).
Please note: when creating a parcel shipment to the European Union, you now need to add the IOSS number in a special field (in your account when creating a shipment). The number is mandatory for all shipments to the European Union via FedEx. If the number is not available, please choose another shipping method.
HOW TO SEND
Packaged parcels with barcode labels for FedEx should be delivered to Western Bid according to the following instructions:
1. Any parcels weighing less than 4 kg can be brought to the nearest open Western Bid office in your city.
2. Parcels of any weight can be brought to the Western Bid center in Kyiv at 10a Smelyanska St., warehouse 8.
3. Parcels weighing up to 30 kg can be sent by Nova Poshta to the following address: Kyiv, Nova Poshta branch #18, to the owner of the phone number +38 (067) 678-46-10 (recipient: Ruslan Huseynov, Western Bid).
Please note: this number is for sending purposes only, it is not intended for calls and consultations.
4. Parcels weighing more than 30 kg should be sent by targeted delivery to the following address: 10a Smelyanska St., Kyiv, warehouse 8 (recipient: Ruslan Huseynov, Western Bid).
You can also send us any parcels by any postal service to this address.
CAN I CALL A COURIER?
Now there is no such service.
Available for viewing here. We recommend tracking parcels until they are received by the buyer, as if the buyer does not respond within a few days, FedEx returns the parcel.
In case of a lost parcel, Fedex pays compensation up to $100.
Additionally, you can use the insurance from Western Bid, which compensates the cost of a lost parcel from $100. The price of such insurance is 1% of the total cost of the parcel.
Read more in the article about insurance.
DELIVERY AGAINST SIGNATURE
CONSOLIDATION WITH PARCELS FROM OTHER SELLERS
No, it's impossible.
HOW TO OBTAIN A PERMIT TO EXPORT ITEMS MADE OF STONES, METALS, PAINTINGS AND SCULPTURES?
For parcels with goods requiring cultural expertise (paintings, art objects, sculptures, etc.), it is necessary to make the expertise yourself and put the documents on the expertise in the package with the documents.
For parcels with goods requiring gemological examination (stone and precious metal products), you must make the examination yourself and attach the documents on the examination to the package with the documents. If the stones are untreated or in the form of sand, then bring or send them only in a box sealed by a gemologist.
Various additional permits may be required for customs clearance, regardless of the value of the goods. For example, for folding knives and dirks, you need a conclusion that these items are not cold steel.
You are obliged to provide all necessary permits for the cargo (certificates, certificates, examinations, etc.) at your own expense.
For all questions related to export or shipment permits, please contact our managers.
ARE THERE ANY ITEMS PROHIBITED FOR SHIPMENT?
Yes, there are things that are prohibited for shipment abroad. Parcels with such items may be confiscated by the customs services or returned to the sender at his/her expense. Please read the list of prohibited items before sending your parcels.
Products made of untreated wood cannot be sent.
Products made of processed wood (plywood) are allowed.
If you are shipping a parcel with such goods via FedEx, when you create a shipment and select "plywood", a TSCA form will be automatically generated and you will need to fill it out.