How to register
Delivery options for parcels from Ukraine
To which countries express delivery is available
Terms of service
How to send a parcel?
Countries we work with
How to add an item for shipment from your West Parcel account
How to write a product description correctly
Rules for packing parcels
How to replenish your account for delivery using PayPal
How to top up your account for delivery using Payoneer
UPS Express delivery
Delivery Consolidation Plus
Delivery Consolidation Direct
Delivery of parcels by FedEx (FedEx)
Delivery Nova Poshta Global
Guarantees for shipping
How to use a fulfillment center in the USA
Delivery to Europe from Ukraine via DPD
Parcel delivery options in the USA
How to change the recipient's address
How to check the address of a buyer from the USA
Parcel and cargo insurance
How to use templates when creating Plus and Direct consolidations?
What to do if there are problems with the parcel on the way
Reasons for returning parcels by postal services
How to cancel a label
How to create a return label yourself
Can I send several lots to one recipient's address?
How do I return the balance from my West Parcel account to my Pay Pal account?
Is it possible to return or delay the sent parcel, or change the address while the parcel is in transit?
Is it possible to ship goods to warehouses, prep centers and FBA (Amazon) via UPS Express?
Sending parcels to the addresses of US military units: APO / FPO
Product codes for delivery to EU countries
Warehouse of returns
What is the threshold for duty-free or tax-free importation of goods for recipients of parcels in the US and other countries?
How to notify your customer about duties
Prices and terms of returning parcels from our warehouse (USA) to Ukraine
Goods requiring an export permit and goods prohibited for shipment
Barcode printing service for sending parcels
Import eBay listings to create mailing labels
Delivery from the USA (Miami) is now carried out by UPS instead of USPS
Whether foreign economic activity or customs registration is required
My employees function