UPS express delivery
Get up to 75% off express delivery worldwide.
Delivery to the USA is from 2 days, to Australia and South America - from 3 days.
COST OF DELIVERY TO THE BUYER'S DOOR
You can calculate the shipping amount on the shipping calculator.
UPS only accepts packages in rectangular cardboard boxes or bags.
An additional handling fee of $3 USD per parcel may be charged for non-standard shaped items if the item is:
⇒ any item enclosed in an external shipping container made of metal or wood;
⇒ any cylindrical item, such as a barrel, drum, bucket or tire, which is not completely enclosed in a corrugated cardboard shipping container;
⇒ any package that has a longest side that exceeds 100 cm or a second longest side that exceeds 76 cm.
Upon receipt of an invoice from UPS for this type of shipment, $3 USD will be deducted from the customer's account.
PAYMENT FOR DELIVERY
Immediately when forming in your personal account, in USD.
Extra charge for oversized cargo:
● A surcharge of 35 USD is applied to parcels whose length plus girth
(2 widths) + (2 heights) exceed 300 cm, but do not exceed the maximum size of 400 cm.
The minimum chargeable weight of such parcels = 40 kg.
Exceeding the maximum dimensions:
● Parcels weighing more than 150 lbs (70 kg) or exceeding 108 inches (274 cm) in length or having a total (length + girth) = 157 inches (400 cm) are subject to a $220 surcharge. The minimum chargeable weight of such parcels is 40 kg.
COUNTRIES OF DELIVERY
USA, Australia, England, Canada, European Union, Switzerland, Japan, South Korea, 100+ countries (on the mainland). Delivery to P.O. box /APO/FPO/DPO/US Territories is not possible.
Packaged parcels with barcode labels for UPS Express should be transferred to Western Bid depending on which label the system generated (the UPS label itself or the technical number for the shipment).
SENDING SEVERAL PARCELS TOGETHER
If you are shipping multiple parcels together, please follow these steps:
● Wrap the total package in clear plastic and stack the packages inside so that their individual labels are clearly visible.
● Drop off the package at any UPS location convenient to you. You can also call a UPS courier.
Warehouse employees are not authorized to open packages or count their contents. When a warehouse receives a package with a single label and no visible signs that there are multiple packages inside (for example, two or more packages are wrapped with opaque tape and there is no accompanying note listing the numbers of other packages in a prominent place), the package may be sent as one package. In this case, we are not responsible for the shipment and do not guarantee its delivery. Such a parcel may be detained by the customs for non-compliance with the weight and dimensions, and parcels moving without labels will not be tracked and will not have a delivery status, etc.
MAXIMUM PARCEL SIZE AND WEIGHT
Restrictions on dimensions:
The length of the longest side must not exceed 270 cm.
Length (largest side) + Girth of the parcel must be less than 400 cm, where girth = (2 widths) + (2 heights).
The maximum weight is 70 kg (gross or actual).
Please note! Measure the size on the packaging and at the most protruding points. If the size is incorrect, the parcels will be returned for re-registration for an additional fee.
The estimated weight is the largest (actual or volumetric).
You specify the actual weight yourself when creating a shipment.
The estimated weight will be determined automatically when you check out the parcel.
The volumetric weight is calculated by the formula: length (cm) x width (cm) x height (cm) : 5000 = total weight (kg).
RULES FOR PACKING PARCELS
To ensure that your parcels are scanned faster and do not require manual processing by postal employees (and thus reach your customers faster and do not require additional processing fees), please follow the simple packaging requirements of the postal service:
Do not wrap parcels with film, stretch film, or kraft paper (only the goods inside the parcel can be wrapped with protective film). Only cardboard boxes and/or courier bags are allowed for shipping.
Do not tape the entire parcel.
Replace tubes with square or triangular packaging.
Do not pack in wooden, plastic, metal, plywood, or chipboard boxes, or wrap with kraft paper or bubble wrap.
Postal service rules allow you to
- send a courier package and tape it in several places (but not completely!);
- glue the corners of the box to keep the parcel in shape;
- wrap the goods inside the cardboard box with a film/bag;
- put cardboard boxes in a courier package for parcels up to 2 kg of physical or volumetric weight.
Please follow these rules, as scanning the dimensions of the parcel becomes significantly more difficult (and sometimes impossible) due to the fact that the protective film (or tape that wraps the entire parcel) "reflects" the laser beam on the scanning equipment.
If the packaging does not meet the requirements, the carrier will charge a fine of $45. The funds will be deducted from your account.
2-3 business days.
Attention! In case of force majeure and during holidays, the terms may be extended.
MAXIMUM INVESTMENT VALUE
The maximum value of the investment is $800, for the USA $2500.
Please note that the duty-free import limit to the United States is $2500. Customs duties will be charged on goods that exceed this amount. Duty/VAT will also be charged in other countries if the value of the package exceeds the duty-free import limit in those countries.
PAYMENT OF DUTY
It is paid by the recipient on the UPS website in the parcel tracking section if the duty-free attachment limit is exceeded.
Limit for the USA: $ 2500 USD, for Australia 1000 AUD. For other countries, see the information about customs duties in the recipient's country.
Taxes and/or duties are subject to a ~10% UPS brokerage fee.
Immediately after paying for the shipment, you will receive a UPS tracking number that will show the movement after arrival at the European office of the carrier, the number looks like "1Z0ХХХХХХХХХХХХХХХ"
DELIVERY AGAINST SIGNATURE
You can choose the option of delivery against signature.
CHANGE OF DELIVERY ADDRESS
No, it's impossible.
CONSOLIDATION WITH PARCELS FROM OTHER SELLERS
No, it's impossible.
Optional, up to $85 free of charge, then 1% of the cost, to the buyer's door, against loss. Read more.
PERMISSION TO EXPORT PRODUCTS MADE OF STONES (GEMOLOGICAL EXAMINATION), METALS, PAINTINGS AND SCULPTURES?
You must obtain the permit yourself.
WHAT DOCUMENTS ARE REQUIRED FOR SENDING?
Label (waybill) with a barcode for UPS express. If VAT is paid, indicate the IOSS number.
Please note: The waybill(s) are valid for 20 days from the date of creation. If you have not sent the parcel within this period, you need to cancel it and create a new shipment. Otherwise, the parcel will not be accepted by the postal services.
ARE THERE ANY ITEMS PROHIBITED FOR SHIPMENT?
Yes, there are things that are prohibited for shipment abroad. Parcels with such items may be confiscated by the customs services or returned to the sender at his/her expense. Please read the list of prohibited items before sending your parcels.
To start making a delivery order, you need to go to your West Parcel account:
Calculate the shipping cost using the shipping calculator and top up your account.
Add the goods to be shipped to the system. There is a convenient export of goods from eBay and the ability to download data from a table.
Arrange delivery of the goods via UPS Express.
1) To do this, in your West Parcel account, select the menu item "My shipments" - "Create a parcel/UPS Express" and enter the product information. The list of goods added to the system will appear in the window for further processing.
If you have a lot of goods and do not need to ship all of them, you can conveniently search by transaction number, first and last name, or customer's postal code. Select the items you need to sell by checking the box next to the item and clicking "Continue".