+1-305-3070382

+1-305-3070382

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Warehouse of returns

In the West Parcel personal account, in the menu section "Returns Warehouse" - "My Parcels", you can find out detailed information and make a decision about those parcels that have been returned to the warehouse in Miami. Returns are processed within 3 business days.

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If the parcel has been identified as yours, then when it arrives at the warehouse in your account, it will be displayed in this section. Opposite each received parcel, there will be a button "Create a ticket". By clicking on it, you can specify what to do with this parcel. For example, you can specify the address of a new customer to whom it should be sent.

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There will also be a "Details" button opposite each parcel. By clicking on it, you will be able to see all the detailed information about your parcel. For example, you can see a photo of the returned item to understand its condition.

Pay attention to the date of recycling. We store the parcel for free for 30 days.
If after 30 days you do not tell us where to send it (return it to you or a new buyer), the parcel will be disposed of.

There will be no additional notifications in this regard, so we recommend that you set a date for yourself by which you need to make a decision on your parcel.

If the parcel has not been identified, it will appear in the menu section "My shipments/Returns warehouse/Unaddressed parcels". By entering the tracking number, you will be able to find your parcel.

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If yours is among the parcels in the "Parcels without addressee" section, you need to click the "Request" button and fill in all the necessary fields to confirm that it belongs to you. After your request is processed, this parcel will appear in the My Parcels section.

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We remind you that West Parcel accepts returns to a Miami address if necessary:
IN THE CARE OF WB WAREHOUSE3500 W Hallandale Beach BlvdPembroke Park, FL, 33023
Returns are processed up to 3 business days.
Your parcels can be stored with us for up to 30 days absolutely free of charge.After this period, the parcels will be disposed of without further notice!
up to 0.050 kg $0.03 0.051 kg - 0.100 kg $0.060.101 kg - 0.200 kg $0.08 0.201 kg - 0.300 kg $0.10 0.301 kg - 0.500 kg $0.12 0.501 kg - 0.750 kg $0.14 0.750 kg - 1.000 kg $0.20 1.001 kg - 1.500 kg $0.30 1.501 kg - 2.000 kg $0.40 2.001 kg - 3.000 kg $0.60 3.001 kg - 4.000 kg $1.00 4.001 kg - 5.000 kg $2.00 5.001 kg - 6.000 kg $2.40 6.001 kg - 7.000 kg $2.80 7.001 kg - 8.000 kg $3.20 8.001 kg - 9.000 kg $3.60 9.001 kg - 10.000 kg $4.00 10.001 kg - 12.000 kg $5.50 12.001 kg - 15.000 kg $6.00 15.001 kg - 17.000 kg $7.00 17.001 kg - 20.000 kg $8.0020.001 kg - 23.000 kg $10.0023.000 kg - 26.000 kg $12.00 26.001 kg - 30.000 kg $14.0030.001 kg - 35.000 kg $16.00 35.000 kg - 45.000 kg $20.00over 45.000 kg $45.00
Commission for accepting goods to the return warehouse:up to 0.453 kg - $1.50from 0.453 kg to 0.907 kg - $2.00;from 0.908 kg to 1.810 kg - $3.00;from 1.820 kg to 4.530 kg - $4.00;over 4.540 kg - $5.00
Commission, for sending from the warehouse of returns:up to 0.453 kg - $2.00from 0.453 kg to 0.907 kg - $2.50;from 0.908 kg to 1.810 kg - $3.00;from 1.820 kg to 4.530 kg - $4.00;over 4.540 kg - $5.00

In case of combined shipment (several parcels in one) - for each added parcel + $0.20. For example: you need to send 3 items in one parcel (400 grams each).In this case, the commission will be $3.40 ($3.00 - warehouse commission for sending (the total weight of three goods is 1.200 kg.), $0.40 - commission for two added parcels).

TERMS OF SERVICEPrivacy policy

Write to us:

moc.lecraptsew%40ofni

USA office:

+1-305-3070382

Address for correspondence:

Western Bid Inc, 3500 W Hallandale Beach Blvd, Pembroke Park, FL, 33023, USA

TERMS OF SERVICEPrivacy policy

Write to us:

moc.lecraptsew%40ofni

USA office:

+1-305-3070382

Address for correspondence:

Western Bid Inc, 3500 W Hallandale Beach Blvd, Pembroke Park, FL, 33023, USA